Job Description
Account Manager -Jobs in Austin
Join our team and take your career to the next level. Windstream is a communications and technology solutions provider with operations in 48 states and the District of Columbia, generating about $6 billion in annual revenues. We provide IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies. Windstream also delivers broadband, digital phone and high-definition TV services to residential customers primarily in rural areas and we operate a local and long-haul fiber optic network spanning 100,000 route miles.
Works under the general supervision of the Regional Account
Management Director (RAMD), selling Windstream products and
services which include but are not limited to: MPLS, Managed
Router Service, CPE and Dedicated Internet with possible on-net
solutions. The Account Management Group is primarily focused
on accounts previously sold by Windstream's Direct and Indirect
Channel. This group focuses on account retention and
incremental growth opportunities with existing accounts.
Job Responsibilities: Account Manager -Jobs in Austin
Account Responsibility
- Overall responsibility for the management of a small group of
assigned accounts, focusing on retention (through securing long
term contracts) and profitable growth of existing revenue
streams as well as conducting strategic planning activities to
ensure customers' product and service needs are anticipated.
- Maintain on-going communications with entire account base
through various mediums.
- Identify and manage customer requests for service to maintain
above average quota and revenue goal attainment.
- Provide professional and technical advice on business
applications to ensure account satisfaction by fulfilling customer
needs.
- Respond to Request for Proposals (RFPs)
- Manage relationships with all points of contact within a client's
organization to ensure ongoing customer satisfaction.
Product Responsibility
- Represent Windstream's entire converged product portfolio
with special focus on next generation data products.
- Maintain a solid understanding of all the major product groups
and applications associated with these product groups.
- Coordinate with Engineering and sales support to complete
product configuration and ensure successful installation of CPE
products.
Sales Process Responsibility
- Use computer applications to create proposals and/or
presentations.
- Input current account information as well as prospecting
account status into pipeline management tool.
- Give on site presentations to existing and prospective clients
while utilizing sales techniques in order to close sales.
- Ongoing account retention and growth efforts.
Job Specifications: Account Manager -Jobs in Austin
- Strong written, communication and presentation skills are
required to compose proposals, routine letters, and present
proposals and maintain influential relationships at all levels
within the customer's organization
- Thorough knowledge of telecommunication products and
services is required as well as innovative problem solving skills
to influence the sale and diffuse potential customer problems.
Join our team and take your career to the next level. Windstream is a communications and technology solutions provider with operations in 48 states and the District of Columbia, generating about $6 billion in annual revenues. We provide IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies. Windstream also delivers broadband, digital phone and high-definition TV services to residential customers primarily in rural areas and we operate a local and long-haul fiber optic network spanning 100,000 route miles.
Works under the general supervision of the Regional Account
Management Director (RAMD), selling Windstream products and
services which include but are not limited to: MPLS, Managed
Router Service, CPE and Dedicated Internet with possible on-net
solutions. The Account Management Group is primarily focused
on accounts previously sold by Windstream's Direct and Indirect
Channel. This group focuses on account retention and
incremental growth opportunities with existing accounts.
Job Responsibilities: Account Manager -Jobs in Austin
Account Responsibility
- Overall responsibility for the management of a small group of
assigned accounts, focusing on retention (through securing long
term contracts) and profitable growth of existing revenue
streams as well as conducting strategic planning activities to
ensure customers' product and service needs are anticipated.
- Maintain on-going communications with entire account base
through various mediums.
- Identify and manage customer requests for service to maintain
above average quota and revenue goal attainment.
- Provide professional and technical advice on business
applications to ensure account satisfaction by fulfilling customer
needs.
- Respond to Request for Proposals (RFPs)
- Manage relationships with all points of contact within a client's
organization to ensure ongoing customer satisfaction.
Product Responsibility
- Represent Windstream's entire converged product portfolio
with special focus on next generation data products.
- Maintain a solid understanding of all the major product groups
and applications associated with these product groups.
- Coordinate with Engineering and sales support to complete
product configuration and ensure successful installation of CPE
products.
Sales Process Responsibility
- Use computer applications to create proposals and/or
presentations.
- Input current account information as well as prospecting
account status into pipeline management tool.
- Give on site presentations to existing and prospective clients
while utilizing sales techniques in order to close sales.
- Ongoing account retention and growth efforts.
Job Specifications: Account Manager -Jobs in Austin
- Strong written, communication and presentation skills are
required to compose proposals, routine letters, and present
proposals and maintain influential relationships at all levels
within the customer's organization
- Thorough knowledge of telecommunication products and
services is required as well as innovative problem solving skills
to influence the sale and diffuse potential customer problems.
Job Requirements
Account Manager -Jobs in Austin
College degree or equivalent and 3 years related experience; or 7+ years
Educational Assistance
Tuition Reimbursement
Professional Dues Reimbursement
Career Development and Training
Paid Time Off
Vacation
Holidays
Health Insurance
Medical and Dental Insurance Options
Prescription Drug Plan and Vision Coverage
Pre-Tax Flexible Spending Accounts
Retirement Plans
401(k) Plan With Employer Match
Experience the benefits of a growing company
For all that you put into your job, you deserve the best in return. From a friendly, team-based environment to progressive salaries and health plans, our benefits work hard for you. See for yourself.
Employment at Windstream is subject to post offer, pre-employment drug testing. EOE/AAP Employer.
College degree or equivalent and 3 years related experience; or 7+ years
Educational Assistance
Paid Time Off
Health Insurance
Retirement Plans
Experience the benefits of a growing company
For all that you put into your job, you deserve the best in return. From a friendly, team-based environment to progressive salaries and health plans, our benefits work hard for you. See for yourself.
Employment at Windstream is subject to post offer, pre-employment drug testing. EOE/AAP Employer.
Account Manager -Jobs in Austin
Account Manager -Jobs in Austin...
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